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At Complete Coffee, we pride ourselves on our personal involvement, from bean to cup. With knowledge accumulated since 1919 and several executives with more than 30 years experience our dedication, commitment and experience is second to none.
The combined coffee industry experience of our traders now exceeds the age of the company and all have a thorough knowledge of roasting and cup testing techniques.
Perhaps unusual for a green trading company, several of our team have first hand knowledge, gleaned over a number of years, of blending and roasting procedures in factory environments.
We believe that this deep, broad experience enables us to more easily understand our clients' individual requirements and sometimes offer advice and help that might not normally be expected from a trading company.
Our aim is straightforward, yet not always simple - to work in tandem with our clients to help source their particular requirements, but also to advise where appropriate.
We have a very strong focus on personal trading relations, ensuring that our clients and customers deal directly with Directors and Associate Directors.
Our extensive travel programme, often with clients, has us visiting key sourcing areas, continuously building a bank of contacts and first hand impressions.
We are rich with international perspective and speak many different languages. We also have a very strong sourcing network and excellent back-up resources.
We hold daily cupping sessions in the tasting room and are renowned for our ability to find new origins, develop blends and innovate.
We are comfortable with the 'Preferred supplier' role, combining the ability to source volumes with total understanding of the specialist market.
We play an important role in International and National coffee organisations.
Complete Coffee is founder member of the Speciality Coffee Association of Europe and the Common Code for the Coffee Community. |
